Shipping policy
Free shipping on all orders to the contiguous US (lower 48 states + Washington, D.C.).
We don't currently ship to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO addresses, or outside the US.
Our products ship from our supplier partners, so next-day delivery isn't possible. Here's what to expect:
- Processing: after payment, your order is sent to our supplier to be packed and dispatched.
- Shipping: an estimated delivery date is shown at checkout and in your shipping confirmation email.
- Tracking: once your order ships, you'll get an email with a tracking number. Tracking updates can take 24-72 hours to appear, and not every carrier scan shows up in real time.
Orders with more than one item. Kits and multi-item orders may arrive in more than one package, sometimes on different days. You'll get a tracking number for each package. There's no extra shipping charge.
Delays. If your order is delayed beyond the estimated delivery date, we'll email you with a new estimate and you can choose to wait or cancel for a full refund.
Damaged on arrival? Contact us within 7 days of delivery with photos of the item and packaging, and we'll send a replacement or refund. See our Returns & Refunds policy.
